Shopping Information
- For orders above ₹800, we provide free shipping across India.
- For orders below ₹800, a flat shipping charge of ₹69 will be applied.
- Additional charges may apply for remote locations or bulk shipments.
Check our Shipping Policy for more details.
After your order is shipped, you will receive a tracking ID via email. Use this ID on our Track Order page to check your order status. Alternatively, contact us at support@shokitech.com for updates.
Yes, we provide customized quotations for bulk orders. Share your requirements, including product details and quantities, at sales@shokitech.com, and our team will provide you with the best possible rates.
An invoice will be emailed to you upon successful placement of your order. If you require a hard copy or need any modifications, please email support@shokitech.com.
Delivery times depend on your location:
- Metro Cities: 2-4 business days.
- Non-Metro Cities and Towns: 4-7 business days.
- Remote areas may take longer.
Payment Information
We support multiple payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, Rupay)
- Net Banking from leading banks
- UPI and Wallet Payments (e.g., Google Pay, Paytm)
All transactions are secure and encrypted for your safety.
You can request changes or cancellations before the order is shipped by contacting us at support@shokitech.com. Once shipped, the order cannot be modified or canceled.
If you receive a damaged or incorrect item:
- Notify us within 48 hours of delivery.
- Share clear photos and order details at support@shokitech.com.
We will arrange for a replacement or refund as per our Return Policy.
If any parts are missing, please email us at support@shokitech.com with your order details. We will verify and ship the missing items promptly.
Delivery times depend on your location:
- Metro Cities: 2-4 business days.
- Non-Metro Cities and Towns: 4-7 business days.
- Remote areas may take longer.
Product and Technical Support
Yes, many of our products are designed for CNC and 3D printer applications. Check the product descriptions for specific compatibility details or contact us for guidance.
Yes, we offer comprehensive support for all our products. Contact us at support@shokitech.com for troubleshooting, setup guidance, or compatibility checks.
You can refer to the detailed specifications on each product page. If you’re unsure, our technical team is here to help. Drop your query at support@shokitech.com.
Absolutely! If you have specific project requirements, we can help you find the right components or even provide custom solutions. Contact us to discuss your needs.
If you have questions or need help with product specifications or usage, feel free to contact our technical support team via email at support@shokitech.com or call us at 866 999 0919 during business hours.
Returns and Refunds
We accept returns for eligible items within 7 days of delivery. Ensure the product is unused, undamaged, and in its original packaging. Read our detailed Return Policy for terms and conditions.
To initiate a refund:
- Submit a return request by emailing support@shokitech.com with your order details.
- Once we receive and inspect the returned item, the refund will be processed to your original payment method within 5-7 business days.
Yes, exchanges are available for certain items. Contact our support team with your request, and they’ll guide you through the process.
If the quantity received is incorrect, notify us at support@shokitech.com. We’ll resolve the issue quickly by sending the missing items or arranging a replacement.
While most of our products are tested for quality, some items may come with a manufacturer warranty. Check the product page or contact us for warranty details.